Royal Capital Ltd. operates Royal Capital LTD. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site and our services. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site.

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics and Facebook Pixels that collect, monitor and analyze this data.

Communications

We may use your Personal Information to contact you with our research reports, journals, newsletters, marketing or promotional materials and other information via email, social media platforms and SMS.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

User and Data Privacy Policy of Royal Touch Mobile App

Royal Touch, a mobile application brought to you by Royal Capital Limited, is designed to empower our clients with a cutting-edge mobile platform to manage their BO accounts Through Royal Touch, users can access their portfolios, ledgers, receipts, and perform essential transactions such as IPO applications, fund deposits, withdrawal requests, and CDBL renewal fee payments.

We request that users read our terms and conditions to understand the applicable laws and compliance guidelines.

User Acceptance: By downloading and using Royal Touch, Users consent to abide by the terms and conditions governing its features and services. Royal Capital Limited reserves the right to modify these policies as necessary to enhance service delivery and maintain user privacy.

Developer Information: Royal Capital Limited designed and developed Royal Touch with our in-house software engineers. This application has been developed exclusively for our clients to enhance their trading experience. No third parties have been involved in its development, nor will they be involved in any future enhancements or updates

Data Accessibility: Users are required to provide their mobile number and email address to sign up or for login into the app.

Public Disclosure of Data: User data is strictly confidential and will not be disclosed to any public domain or third parties. All collected data are utilized solely for documentation and internal analysis. Third-party access for data collection or advertising purposes is strictly prohibited within Royal Touch.

Sensitive Information: Royal Touch is designed with your privacy in mind. It does not store any sensitive information such as bank details, transaction records, or external app passwords. Passwords used within Royal Touch are secured with end-to-end encryption and are not employed for any secondary purposes. Furthermore, Royal Touch does not access or request permission to use your device's phonebook, call logs, messages, or microphone

Account Closure or Deletion: Clients wishing to close their BO account may do so at any Royal Capital branch or digital booth offices Account closure requires the client’s physical presence at their nearest Royal Capital office, along with a completed account closure form that is available in our website under Services – Forms and Downloads – BO Closing Form. Clients are requested to complete the form with all required details and include one passport-size photo. The closing fee for a BO Account is 200 BDT.

Changes to This Privacy Policy

This Privacy Policy is effective currently and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us. You can send us an email at rcl@royalcapitalbd.com

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